Kusuma, Fernandha Yulian and Marlina, Endy (2021) PENERAPAN KONSEP ARSITEKTUR PERILAKU DAN LINGKUNGAN PADA BANGUNAN PUBLIC SERVICE MALL DI KABUPATEN SLEMAN. Tugas Akhir thesis, University of Technology Yogyakarta.
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Abstract
Perkembangan pelayanan publik di Indonesia yang memprihatinkan sedang menjadi perhatian bagi beberapa pihak, baik dari pemerintahan maupun masyarkatnya. Kondisi ini sejalan dengan program nawacita mengenai pelayanan publik. Program ini juga menjadi salah satu fokus Kabupaten Sleman, salah satu kabupaten dengan indeks kepuasan masyarakat (IKM) yang mengalami penurunan sebesar 1,49% pada tahun 2020. Hal ini diantaranya disebabkan karena belum terfasilitasinya pelayanan publik secara optimal. Public Service Mall adalah strategi untuk mewujudkan pelayanan yang efektif dan efisien dan diharapkan dapat berjalan secara optimal. Perancangan Public Service Mall ini lebih menekankan pada kenyamanan seseorang saat mendapatkan pelayanan (masyarakat) dan memberikan pelayanan (pegawai) yang dikembangkan dengan konsep arsitektur perilaku dan lingkungan. Metode perancangan dikembangkan dari pendekatan arsitektur perilaku dan lingkungan yang dikombinasikan dengan teori efektivitas dan teori efisiensi dalam mengoptimalkan kegiatan pelayanan yang ada. Pengembangan ruang didasarkan pada analisis karakter dan perilaku pengguna dengan mempertimbangkan kegiatan dan kemampuan geraknya. Public Service Mall juga dilengkapi berbagai macam fasilitas pendukung sosial dan ekonomi indoor maupun outdoor, diharapkan mampu memberikan pelayanan prima serta meningkatkan perekonomian masyarakat sekitar. Poor public services in Indonesia are being considered by several parties, both government and the community. This condition is in line with the Nawacita program concerning public services. Moreover, this program is one of the main focuses of Sleman Regency, where its community satisfaction index (IKM) decreases by 1.49% in 2020. This happens because there are no public service facilities that have been implemented optimally. Public Service Mall is a strategy to realize an effective and efficient service, which is expected to run optimally. This Public Service Mall is designed with more emphasis on the comfort of the users when getting services (the community) and the party who provides services (employees), which is developed based on the behavioral and environmental architecture concept. Thus, the behavioral and environmental architecture concept is used to improve the comfort and safety of both employees and the community. The design method uses a behavioral and environmental architectural approach combined with the theory of effectiveness and efficiency to optimize the existing service facilities. Space is developed based on the analysis of the users’ character and behavior by considering their activities and movement abilities. Furthermore, the Public Service Mall is equipped with various kinds of social and economic support facilities, both indoor and outdoor. This is expected to be able to provide excellent service and to improve the economy of the surrounding community.
| Item Type: | Thesis (Skripsi, Tugas Akhir or Kerja Praktek) (Tugas Akhir) |
|---|---|
| Uncontrolled Keywords: | Arsitektur Perilaku dan Lingkungan, Perancangan, Public Service Mall. Behavioral and Environmental Architecture, Designing, Public Service Mall. |
| Subjects: | N Fine Arts > NA Architecture |
| Divisions: | Fakultas Sains dan Teknologi > S1 Arsitekur |
| Depositing User: | Kaprodi S1 Arsitektur UTY |
| Date Deposited: | 01 Aug 2022 04:29 |
| Last Modified: | 01 Aug 2022 04:29 |
| URI: | http://eprints.uty.ac.id/id/eprint/10019 |
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