DEVELOPMENT OF AN APPLICATION FOR HANDLING CITIZENS' COMPLAINTS WITH THE IMPLEMENTATION OF REST API BASED ON ANDROID MOBILE (Case Study of Babadan Village RT 01 Bantul)

PRATAMA, KHRISNA YUDHA (2024) DEVELOPMENT OF AN APPLICATION FOR HANDLING CITIZENS' COMPLAINTS WITH THE IMPLEMENTATION OF REST API BASED ON ANDROID MOBILE (Case Study of Babadan Village RT 01 Bantul). Tugas Akhir thesis, Informatics.

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Abstract

ABSTRACT Complaining is something that is quite important in a rural community institution. By conveying complaints or aspirations, a community institution can improve the quality of the village and handle various problems. Slow handling can give a negative image to village administrators. Babadan Village is one of the villages in Bantul Regency, Yogyakarta. In this village, residents make complaints in the form of criticism, reports or suggestions by contacting the RT head or secretary via WhatsApp social media. However, as time progressed, this method was deemed no longer effective and resulted in less responsive handling of reports. Therefore, through the development of this application, it is hoped that it will make it easier for the public to submit complaints or aspirations to the management, and it is also hoped that it can make the management quicker in handling complaints from its citizens. System design is carried out by analyzing the running system, prototyping, testing, and ending with implementation. The Android mobile-based application development method is carried out by implementing REST API technology. Based on the results listed at the end of this research, the application is able to function according to the expected objectives. Keywords: Android, Community Services, Complaint Handling, REST API, Web Services

Item Type: Thesis (Skripsi, Tugas Akhir or Kerja Praktek) (Tugas Akhir)
Subjects: T Technology > T Technology (General)
Divisions: Fakultas Sains Dan Teknologi > S1 Informatika
Depositing User: Kaprodi S1 Informatika UTY
Date Deposited: 13 Aug 2024 04:16
Last Modified: 13 Aug 2024 04:16
URI: http://eprints.uty.ac.id/id/eprint/16083

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