AN INTERNSHIP REPORT IN PT. ANGKASA PURA 1 (PERSERO) YOGYAKARTA INTERNATIONAL AIRPORT

Irawan, Dandi, Russilawatie, S.S., M.Hum. (2022) AN INTERNSHIP REPORT IN PT. ANGKASA PURA 1 (PERSERO) YOGYAKARTA INTERNATIONAL AIRPORT. Tugas Akhir thesis, Universitas Teknologi Yogyakarta.

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Abstract

Abstract Internship is the process of applying knowledge after going through the stages of education. By joining an internship program, students can gain knowledge and skills that occur in the world of work. Conduct an internship program at PT. Angkasa Pura 1 (PERSERO) Yogyakarta International Airport is the best place to apply the knowledge that has been learned on campus. In the internship program, students are placed in customer service departures, arrivals, Airport Operation Control Center (AOCC), Tourist Information Center (TIC), Aviation customer service in charge of providing information services to passengers or prospective passengers. The customer service officer also communicates with the airline and all parties related to the flight. Customer service must be smart to formulate problems and find solutions quickly if there is something or problems related to flights. From the results of these experiences, the authors can conclude that the internship program is very useful for preparation for entering the world of work.

Item Type:	Thesis (Skripsi, Tugas Akhir or Kerja Praktek) (Tugas Akhir)
Uncontrolled Keywords:	Internship Program, Airport, and Customer Service
Subjects:	P Language and Literature > PE English
Divisions:	Fakultas Humaniora > D3 Bahasa Inggris
Depositing User:	Kaprodi D3 Bahasa Inggris UTY
Date Deposited:	28 Jul 2022 02:32
Last Modified:	28 Jul 2022 02:55
URI:	http://eprints.uty.ac.id/id/eprint/9990

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