Items where Author is "Adi Permana, Ilman"

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Adi Permana, Ilman and Suseno, Suseno (2022) ANALISIS CUSTOMER SATISFACTION INDEX TERHADAP KINERJA J&T EXSPRESS MENGGUNAKAN METODE SERVQUAL DAN IMPORTANCE PERFORMANCE ANALYSIS(IPA) Studi kasus J&T Exspress Banjar. Tugas Akhir thesis, University of Technology Yogyakarta.

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