Items where Author is "Puji Rondiyah, Rondiyah"

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Puji Rondiyah, Rondiyah (2018) PENGARUH SERVICE ENCOUNTER, SERVICESCAPE DAN SELF SERVICE TECHNOLOGY TERHADAP LOYALITAS DENGAN KEPUASAN SEBAGAI VARIABEL MEDIASI (STUDI PADA INDUSTRI PERBANKAN DI YOGYAKARTA). Tugas Akhir thesis, UNIVERSITAS TEKNOLOGI YOGYAKARTA.

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