Items where Author is "Setiawan, Bayu"

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Thesis (Skripsi, Tugas Akhir or Kerja Praktek)

Setiawan, Bayu and Andung, Jati Nugroho (2021) PENGUKURAN KUALITAS PELAYANAN RUMAH SAKIT TERHADAP KEPUASAN PELANGGAN DENGAN METODE SERVPERF, CSI, IPA, DAN LEAN SERVICE. Tugas Akhir thesis, University of Technology Yogyakarta.

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