Items where Author is "Ratna Estiviana, Ratna"

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Ratna Estiviana, Ratna (2020) Analisis Persepsi Pelanggan terhadap Keadilan Pemulihan Jasa pada PT Skatindo Sarana Acara Yogyakarta. Tugas Akhir thesis, Universitas Teknologi Yogyakarta.

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