The Analysis of Organizational Citizenship Behavior, Motivation, and Organizational Commitment of Ananda Yogyakarta Clinic Employees

Nuarvita, Denny, Eggie (2024) The Analysis of Organizational Citizenship Behavior, Motivation, and Organizational Commitment of Ananda Yogyakarta Clinic Employees. Tesis thesis, Program Pascasarjana.

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Abstract

A common problem in every organization is the difficulty of getting and retaining employees because not all employees have a strong commitment to the organization. This research aims to analyze Organizational Citizenship Behavior (OCB) and motivation towards organizational commitment of Ananda Clinic Yogyakarta employees. The research method used in this research is quantitative descriptive with data analysis methods in the form of descriptive statistics. This research was carried out at the Ananda Clinic Yogyakarta with a sample size of 30 permanent employees. Data was obtained through a questionnaire distributed to all permanent employees using Google Form. The research results show that Organizational Citizenship Behavior (OCB) at Ananda Clinic Yogyakarta in 2024 has a mean value of 3.92 and is in the high category so that permanent employees at Ananda Clinic Yogyakarta have the courtesy and virtue of good citizenship. As for motivation, the resulting mean is 3.87 and is in the high category, so it can be said that permanent employees of Ananda Clinic Yogyakarta have high participation principles. Organizational commitment at Ananda Clinic Yogyakarta shows a mean value of 3.93 and is in the high category so that employees have personal integrity that is in line with the organizational cultural values. Thus, it can be concluded that Organizational Citizenship Behavior (OCB) and motivation have an influence on the organizational commitment of Ananda Clinic Yogyakarta employees. However, it is recommended that the management of Ananda Clinic Yogyakarta clarify and strengthen understanding regarding delegation authority, improve collaborative work culture, and increase respect for employee input so that they can further maximize employee commitment to the organization. Keywords: Motivation, Organizational Commitment, Organizational Citizenship Behavior

Item Type:	Thesis (Skripsi, Tugas Akhir or Kerja Praktek) (Tesis)
Divisions:	Pascasarjana > Magister Manajemen
Depositing User:	Pasca Doktor Ilmu Manajemen UTY
Date Deposited:	02 Dec 2024 05:56
Last Modified:	02 Dec 2024 05:56
URI:	http://eprints.uty.ac.id/id/eprint/16928

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