Items where Author is "Inas Samira, Inas"

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Thesis (Skripsi, Tugas Akhir or Kerja Praktek)

Inas Samira, Inas (2020) Analisis Pemulihan Jasa (Service Recovery) dalam Menangani Keluhan Pelanggan AJB Bumiputera 1912 Kantor Wilayah Yogyakarta. Tugas Akhir thesis, Universitas Teknologi Yogyakarta.

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